SHIPMENT PROCESSING TIME
All orders are processed within 1–2 business days. Orders are not shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may delay. Please allow additional time in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
SHIPPING RATES DELIVERY ESTIMATES
AIVA Paper Group ships to the United States only. The standard shipping fee you will see at the checkout. Delivery delays can occasionally occur. Please double check your billing and shipping address when placing an order as we are unable to reroute packages.
SHIPMENT CONFIRMATION ORDER TRACKING
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s.) The tracking number will be active within 24 hours.
DUTIES AND TAXES
AIVA Paper Group is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Currently, we do not provide delivery outside United States